Privacy Statement

This Privacy Policy explains how we collect, use and protect the personal data you provide when you create an account, play games or use our services. We take privacy seriously and set out below the types of information we collect, how we use it, who we may share it with and the choices and rights available to you.

Types of data we collect

We collect a range of data to operate your account, process payments and maintain security. This includes personal details, technical data and transactional records.

Personal data

Personal data covers information that identifies you directly or indirectly, for example your name, date of birth, contact details, postal address and identity documents you provide for verification. We also keep account credentials and communications you send to our support team.

Technical data

Technical data includes device information, IP address, browser and operating system, unique device identifiers and app or website usage data. We use this to secure accounts, improve our service and detect abuse.

Transactional data

Transactional data covers deposits, withdrawals, game activity, betting history and payment method details. We record timestamps, amounts and outcome records to meet operational, compliance and fraud-prevention needs.

How we use your information

We use personal and technical data to administer accounts, process payments, verify identity, provide customer support and ensure the security and integrity of our platform. Transactional data is used to process financial requests, resolve disputes and monitor for suspicious activity. We may also use aggregated, anonymised data for service improvement and reporting.

Data protection practices

We implement appropriate organisational and technical measures to protect data against unauthorised access, loss or misuse. Access to personal data is restricted to staff and third parties who need it to perform services for us. Where we engage suppliers, we require them to apply comparable security standards.

Cookies and tracking technologies

We use cookies, local storage and similar technologies to provide core site functionality, remember preferences and measure performance. Some cookies are essential, while others enable analytics or personalised content. You can manage cookie preferences via your browser or the cookie settings on our site.

Your rights

You have rights to access the personal data we hold about you, request correction of inaccuracies, and object to certain processing. Subject to any legal or compliance obligations we must meet, you may also request restriction or deletion of your data. We will explain any limits to these rights where applicable.

Access, correction and deletion

To exercise your rights or request a copy of your data, contact our privacy team. We will verify your identity before responding to requests. Certain information may be retained for legitimate operational or legal reasons even after account closure.

Information sharing and third parties

We share data with service providers who support payments, identity verification, fraud prevention, data hosting and customer support. We may also share information in response to legal requests or to protect the safety and rights of users. We require partners to process data only for specified purposes and to maintain appropriate safeguards.

Privacy policy updates

We may update this policy from time to time to reflect changes in our services or legal requirements. Significant changes will be communicated via our website or account notifications. For privacy enquiries, contact [email protected].